Self-awareness
Silvia, P. J., & Duval, T. S. (2001). Objective self-awareness theory: Recent progress and enduring problems. Personality and social psychology review, 5(3), 230-241.
Self-Awareness Development and Types: https://www.verywellmind.com/what-is-self-awareness-2795023 (accessed September 2022)
What Is Self-Awareness and Why Is It Important? [+5 Ways to Increase It]: https://positivepsychology.com/self-awareness-matters-how-you-can-be-more-self-aware/ (accessed September 2022)
Positive thinking: Stop negative self-talk to reduce stress: https://www.mayoclinic.org/healthy-lifestyle/stress-management/in-depth/positive-thinking/art-20043950 (accessed September 2022)
What you need to know about willpower: The psychological science of self-control: https://www.apa.org/topics/personality/willpower (accessed September 2022)
Decision-Making: https://www.psychologytoday.com/us/basics/decision-making (accessed September 2022)
Merriam-Webster.com Dictionary. https://www.merriam-webster.com/dictionary/crisis. (accessed June 20th, 2021)
Emotional intelligence
COVID-19 and Health Care Leaders: How Could Emotional Intelligence Be a Helpful Resource During a Pandemic? Rossettini et al. (2021). Physical Therapy, (101)9, https://doi.org/10.1093/ptj/pzab143 (accessed September 2022)
Mental Health Stress and Resilience in Times of COVID-19: https://www.physio-pedia.com/Mental_Health_Stress_and_Resilience_in_Times_of_COVID-19 (accessed September 2022)
What is good mental health?: https://www.mentalhealth.org.uk/your-mental-health/about-mental-health/what-good-mental-health (accessed September 2022)
The World Health Report 2001: Mental Disorders affect one in four people: https://www.who.int/news/item/28-09-2001-the-world-health-report-2001-mental-disorders-affect-one-in-four-people (accessed September 2022)
Empathy in Times of Crisis: https://www.theberylinstitute.org/blogpost/947424/342524/Empathy-in-Times-of-Crisis< (accessed September 2022)/p>
Children’s Social Competence Learning Strategies for Building Mental Health During Covid-19: https://knepublishing.com/index.php/KnE-Social/article/view/8209/14066 (accessed September 2022)
Javed, B., Sarwer, A., Soto, E. B., & Mashwani, Z. U. (2020). The coronavirus (COVID-19) pandemic's impact on mental health. The International journal of health planning and management, 35(5), 993–996. https://doi.org/10.1002/hpm.3008 (accessed September 2022)
Beaney T, Salman D, Vishnubala, McGregor AH, Majeed A. The effects of isolation on the physical and mental health of older adults. BMJ, published online April 9, 2020. (accessed September 2022)
Merriam-Webster.com Dictionary. https://www.merriam-webster.com/dictionary/crisis . (accessed June 20th, 2021)
Resilience
LIEBENBERG, Linda and Natacha JOUBERT and Marie-Lynne FOUCAULT. 2017. Understanding Core Resilience Elements and Indicators. A comprehensive review of the literature. Public Health Agency of Canada. Retrieved from: http://lindaliebenberg.com/wp-content/uploads/2017/11/PHAC-Resilience-Report-Final-Version-November-2017.pdf (accessed April 2021)
Resilience. © 2011 - 2021 SkillsYouNeed.com Retrieved from: https://www.skillsyouneed.com/ps/resilience.html (accessed April 2021)
Personal development
Study.com: Intro to Psychology. Personal Skills and Conventional Personality Type. Retrieved from: https://study.com/academy/lesson/conventional-personality-type-lesson-quiz.html (accessed April, 2021)
Maslow, A.H. (1970). Motivation and Personality, (2nd edition). Harper & Row, New York.
Merriam-Webster.com Dictionary. https://www.merriam-webster.com/dictionary/crisis . (accessed June 20th, 2021)
Philippou, Gabriella. (2018). Using Crisis as a Challenge for Personal and Professinal Growth. Retreived from: https://gabriellaphilippou.com (accessed April, 2021).
Berad, Catherine. (2019). The Blissful Mind – Elements of Healthy Mindset (article). Retrieved from: https://theblissfulmind.com (accessed April, 2021).
Personal and Professional Ethics. (Glassdood, Inc.). Retrieved from: https://www.glassdoor.com (accessed April, 2021).
Briggs-Mayers, Isabel. (1980). Personality types. Center for psycho-social testing Tools.
Jung, C.G. (1971). Personality Types. Rusher & Cle. Source: http://www.biblio.com/book/psychologische-typen-jung-carl-gustav/d/410573902?aid=vialibri&t=1
Mind Tools (different authors). 2014. Personal Development Plan (e-book pdf). Retrieved from: https://www.mindtools.com/courses/lnV924x0/PersonalDevelopmentPlanning.pdf (accessed April, 2021).
Scott, Jeffrey. How to Create Your Personal Development Plan (guide). Retrieved from: https://scottjeffrey.com/personal-development-plan/ (accessed April, 2021)
Self-management
Posen, David. (2012). A Little Book of Stress Relief. Buffalo, NY: A Firefly Book, Ltd.
Mischke-Reeds, Manuela. (2018). Somatic, Psychotherapy Toolbox -Treat Trauma and Stress. Eau Claire, WI: PESI, Publishing and Media, PESI, Inc.
Maslow, A. H. (1943). A theory of human motivation. Psychological Review.
Merriam-Webster.com Dictionary. https://www.merriam-webster.com/dictionary/crisis. (accessed June 20th, 2021)
Streyer, D. L. (2010). Supertaskers: Profiles in extraordinary multitasking ability. Psychonomic Bulletin & Review.
Nagoski, E. and Nagoski, A. (2019). Burnout: The Secret to Unlocking the Stress Cycle. London: Vermilion London.
Tehnike samoobvladovanja stresa (Stress Self-management Tecniques). Retrieved from: https://migimigi.si/tehnike-samoobvladovanja-stresa/ (accessed April, 2021).
Scott, S.J. (2017). SMART Goals Made Simple – 10 steps to master your personal and career goals. Oldtown Publishing LLC; http://www.HabitBooks.com
Duszynski, Maciej. (2021). Organizational Skills: Definitions & Examples (article). Retrieved from: https://zety.com/blog/organizational-skills (accessed April, 2021).
RIC Novo mesto (different authors). 2017. Vodnik za prostovoljce: Motivacija in pričakovanja} ({Volunteer Guide: Motivation and Expectations, pdf). Retrieved from: https://www.ric-nm.si/media/pdf/planbe/planbe_training_module1_motivation_volunteers_slo_final_final.pdf (accessed April, 2021).
Social Skills References
Communication skills
Judy C. Pearson (et al). 2017. Human communication. 4th ed
Problem solving skills
Albers, Albert & Reiss, Nicolas & Bursac, Nikola & Breitschuh, Jan. (2016). 15 Years of SPALTEN Problem Solving Methodology in Product Development.
Merriam-Webster.com Dictionary. Retrieved from https://www.merriam-webster.com/dictionary/crisis. (accessed June 20th, 2021)
Willems, Renate; Drossaert, Constance; Vuijk, Patricia; Bohlmeijer, Ernst. 2020. Impact of Crisis Line Volunteering on Mental Wellbeing and the Associated Factors: A Systematic Review. Int. J. Environ. Res. Public Health 17, no. 5: 1641. Retreived from https://doi.org/10.3390/ijerph17051641 (accessed September, 2022)
Riggio, Ronald & Saggi, Karan. (2015). Incorporating “Soft Skills” Into the Collaborative Problem-Solving Equation. Industrial and Organizational Psychology. 8. 281-284. 10.1017/iop.2015.34.
Wikipedia. Problem solving. Retrieved from https://en.wikipedia.org/wiki/Problem_solving (accessed April, 2021)
Intercultural skills
What is intercultural competence, and why is it important?: https://www.monash.edu/arts/monash-intercultural-lab/about-the-monash-intercultural-lab/what-is-intercultural-competence (accessed September 2022)
Cultural competence and cultural sensitivity: https://thl.fi/en/web/migration-and-cultural-diversity/support-material/good-practices/cultural-competence-and-cultural-sensitivity (accessed September 2022)
Section 7. Building Culturally Competent Organizations: https://ctb.ku.edu/en/table-of-contents/culture/cultural-competence/culturally-competent-organizations/main (accessed September 2022)
Council of Europe (2012). Intercultural Competence For All. Preparation for Living in a Heterogeneous World. Council of Europe Publishing https://rm.coe.int/intercultural-competence-for-all/16808ce20c (accessed September 2022)
Dykeman, B. F. (2005). Cultural implications of crisis intervention. Journal of Instructional Psychology, 32(1), 45.
Cunningham, J. (2003). A “cool pose”: Cultural perspectives on conflict management. Reclaiming Children and Youth: The Journal of Strength-based Interventions, 88-92.
Merriam-Webster.com Dictionary. https://www.merriam-webster.com/dictionary/crisis. (accessed September 2022)
Presentation skills
Cos’è la Consapevolezza di sé, perché svilupparla, come svilupparla. Retrieved from: https://gruemp.it/cose-la-consapevolezza-di-se-perche-svilupparla-come-svilupparla/ (accessed June 20th, 2021)
Giusti, E., e Azzi, L. (2013). Neuroscienze per la psicoterapia. La clinica dell’integrazione trasformativa (Vol. 23), Sovera Edizioni. Retrieved from: https://www.stateofmind.it/tag/empatia/ (accessed June 20th, 2021)
Salovey e Mayer (1990). Retrieved from https://www.stateofmind.it/tag/intelligenza-emotiva/ (accessed June 20th, 2021)
Merriam-Webster.com Dictionary. https://www.merriam-webster.com/dictionary/crisis. (accessed June 20th, 2021)
Client-orientated skills
Ackerman, Courtney E. (2021). Person Centered Therapy (article). Retrieved from: https://positivepsychology.com/ (accessed April, 2021).
Carrell, Susan E. (2001). The Therapist’s Toolbox. Thousand Oaks, CA: Sage Publications, Inc.
Chowdhury, Madhuleena Roy. (2021). Positive Psychology Interventions (article). Retrieved from: https://positivepsychology.com/positive-psychology-interventions/ (accessed April, 2021).
Ekman, Paul. (2010). The Roots of Empathy and Compassion (video). Retrieved from: https://www.youtube.com/watch?v=3AgvKJK-nrk (accessed April, 2021).
Guidelines for Social Literacy Training (different authors). 2014. EACEA LLP Project No 527497-LLP-1-2012-1-SI-GRUNDTVIG-GMP
Merriam-Webster.com Dictionary. https://www.merriam-webster.com/dictionary/crisis. (accessed June 20th, 2021)
Miller, Kelly. (2021). Interventions and Techniques in Therapy (article). Retrieved from: https://positivepsychology.com/therapy-interventions-techniques/ (accessed April, 2021).
Rogers, C. (1961). On becoming a person: A therapist's view of psychotherapy . London: Constable
Rogers, C. R. (1942). Counseling and psychotherapy: Newer concepts in practice. Boston: Houghton Mifflin.
Seligman, L. (2006). Theories of counseling and psychotherapy: Systems, strategies, and skills. (2nd ed.). Upper Saddle River, New Jersey: Pearson Education, Ltd.